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UX Copywriter

San Bruno, California | Job #314896

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Fantastic opportunity for a UX Copywriter! Our client is seeking a talented UX Copywriter for a direct hire/ full-time opportunity currently located in San Bruno, CA.  For this position, you will put technology to practical use for the customer – enabling them to shop whenever/wherever, streamlining everyday tasks and, most importantly, humanizing the experience while saving them time and money. The UX writer plays a crucial role in this mission, crafting web and in-app copy along with transactional communications to seamlessly lead the customer through a successful, enjoyable online shopping experience.

What You’ll Do:
  • Write brief, persuasive, on-task copy that engages users and facilitates understanding throughout the customer journey, e.g. homepage banners, header/subhead copy, CTA, email, push, SMS, FAQ, etc.
  • Use personas, mental models and customer insights to inform your copy
  • Implement consistency in messaging across various departments or features, ensuring cohesive narratives while upholding brand voice and tone
  • Adhere to Web Content Accessibility Guidelines (WCAG) in drafting and revising copy
  • Proofread your work and the work of others
  • Take stakeholder feedback into account, and propose alternatives as necessary
  • Contribute to the team’s content repository
  • Partner with content strategy and design in tracking and documenting the work flow; help build/refine a content tracking system to streamline our processes

What you’ll need:

  • Familiarity with tenets of design research, interaction design and product design
  • Growth mentality; receptive to feedback from stakeholders, peers and managers
  • Self-motivation; able to work independently, but equally comfortable in a group environment, sharing your work with teammates
  • Agility and adaptability – the priorities of an e-commerce business are ever changing
  • Bachelor’s degree and 2–3 years of writing experience, preferably customer-facing in a tech, retail or e-commerce environment

Job ID: 314896MM
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About The BOSS Group

We make it easy for you to enjoy the work you love by providing great benefits. With an attractive compensation package including competitive salary, 401(k) plan, weekly paychecks, holiday pay and a health benefits program, we have you covered.

As a staffing agency dedicated exclusively to the creative, marketing and digital space, we offer temporary and full-time opportunities with corporations, associations, design agencies and non-profit organizations. With 30+ years of experience and strong client partnerships that span across the U.S., we make sure each placement is a good fit for you and our clients. The BOSS Group is an equal opportunity employer.

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