Senior Project Manager (Change Management)

Bethesda, Maryland | Job #310734

We are looking to hire a talented Senior Project Manager (Change Management) for a temporary hire opportunity. In this position, currently located in Bethesda, MD, you will be responsible for supporting the development and execution of communications for properties as well as above-property stakeholders in in the region – including owners & franchisees. Deliverables include written communications, newsletters and webinar content. This individual will manage activities related to content development; ensuring the appropriate level of detail and tone of voice for the audience. This individual will partner with other communications resources as appropriate to ensure alignment. 

Senior Project Manager Responsibilities:
  • Point person for Loyalty Deployment and Change Mgt. activities across the Continent 
  • Help augment task force activities 
  • Understand the needs of key stakeholder groups and leverage understanding into targeted and strategic communications tools, programs, and projects. 
  • Understand language needs of associates and stakeholders. 
  • Maintain a thorough understanding of business objectives. 
  • Assist with on-going Loyalty education including Change Champion/Crew webinar process, including developing agenda, coordinating with presenters, finalizing content and facilitating webinar. 
  • Conduct research, develop reports and provide strategic recommendations to improve readership of and responsiveness to communications. 
  • Proactively work across management levels and interact with key stakeholders, both internal and external, in order to develop communications plans and deliverables. 
  • Work across the organization to ensure information and policies that impact franchise management companies are communicated in an appropriate and timely manner. 
  • Coordinate with discipline communicators to ensure appropriate pull-through. 
  • Take a one-on-one consultative approach in the creation of customized presentations, collateral, and other value-added tools. 
  • Assist with development of communications (e.g., Check-In, Game Plans) to ensure appropriate cadence. 

Senior Project Manager Requirements:
  • 5+ years of relevant experience 
  • Hotel or Market Operations experience or knowledge of operations across all departments preferred 
  • Proven project management skills with the ability to manage multiple projects (from concept to product delivery), set priorities and manage vendors, internal staff, and stakeholders. 
  • Demonstrated interpersonal, problem resolution and teamwork skills, coupled with the ability to influence and maintain relationships with associates in other disciplines including, Brand, Operations, and Sales & Marketing. 
  • Ability to collaborate and build consensus among multiple stakeholders, and maintain and grow relationships with internal partners. 
  • Excellent written and verbal communication skills including extremely strong writing, editing, design, proofreading abilities. 
  • Strong Microsoft Office skills, especially PowerPoint and Excel. 
  • Ability to analyze large amounts of data (e.g., communications tracking, performance metrics) and make recommendations for improvement based on findings. 

About The BOSS Group
We offer an attractive compensation package including competitive salary, 401(k) plan, weekly paychecks, holiday pay and a health benefits program. 

A specialist in placing creative, marketing and digital talent, The BOSS Group, offers temporary and direct hire/full-time positions with corporations, associations design agencies and non-profit organizations across the U.S. With 28 years of experience staffing and recruiting top creative talent we seek the best placement for you.  The BOSS Group is an equal opportunity employer. 

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Job ID: 310734