Digital Channel Production Manager of Communications Channels
Essential function(s) includes, but is not limited to:
The Digital Channel Production Manager of Communications Channels provides production support for: the Enterprise Portal (Sync); Enterprise Website (Merck.com); Enterprise internal Social (Yammer); E-mail (Poppulo); Analytics and the media types necessary to support each (e.g., video, audio, photo, text). Specializing in the software and systems required to produce high-quality communications products. This position will maintain the tools required to effectively utilize the systems provided by IT (e.g., SharePoint, Poppulo) and other internal (i.e., Creative Services) and external partners.
Primary activities include, but are not limited to:
Assists with assembly and distribution of Global Communications content: Provides design consultation and technical support to deliver content in a variety of electronic media, primarily the Web and E-mail but also Electronic-enabled employee events. Works with other team members to gather and report on communications metrics.
Provides support for communications metrics: Collects and creates reports on metrics gathered on each electronic Communications Channel to assist in the proper evaluation of communications initiatives.
Manages day-to-day relationship with IT Support: Coordinates activities with IT support to ensure timely delivery of communications materials.
Provides support to Global Communications team for core tools: Conducts maintenance and trouble-shooting (e.g., software updates, testing, etc.) of tools for use by Global Communications in the delivery of content through existing channels
Provides desk side support: Provides as-needed desk side support to the Global Communications teams in the usage of tools for the channels utilized by the team.
Bachelor's degree in Digital Communications or related field
Creative and innovative approaches to using technology to deliver effective communications
Demonstrated ability to work effectively across multiple organizations to achieve specific communications goals
Proven project management skills with the ability to successfully manage multiple projects
Experience providing communication support to a global organization as a shared service is highly desirable
Must be a self-starter, quick learner and be able to deliver under deadlines
Experience utilizing Enterprise CMS systems and portals.
Applications required: ADOBE CREATIVE SUITE, MS OFFICE 365
Knowledge of the pharmaceutical industry is a plus
About The BOSS Group
We make it easy for you to enjoy the work you love by providing great benefits. With an attractive compensation package including competitive salary, 401(k) plan, weekly paychecks, holiday pay and a health benefits program, we have you covered.
As a staffing agency dedicated exclusively to the creative, marketing and digital space, we offer temporary and full-time opportunities with corporations, associations, design agencies and non-profit organizations. With 30+ years of experience and strong client partnerships that span across the U.S., we make sure each placement is a good fit for you and our clients. The BOSS Group is an equal opportunity employer.Connect With Us: