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DAM Support Analyst

Dallas, Texas | Job #312839

Ready for a new job? Our client is looking to add a temporary Digital Asset Management Specialist to their team who will establish and enforce support protocols, drive resolution with IT and vendor partners, and serve as the advocate for product users in addressing system challenges and issues. 

DAM Support Analyst Responsibilities: 
  • Design, document and keep current all standard operating procedures for support activities for the content management, digital asset management and marketing execution platforms 
  • Provide Level 1 and when appropriate, Level 2 support to the content management, digital asset management, and marketing execution user communities ensuring that products function as expected and work can be completed in a timely manner 
  • Escalate to, and collaborate with, Level 2 or 3 support to find resolutions for reported issues on the supported systems 
  • Communicate causes, status and resolutions of issues to impacted teams and management in a timely manner 
DAM Support Analyst Requirements / Skills: 
  • Bachelors Degree in related Field 
  • 2 years of experience with Content Management Systems 
  • 2 years of experience with Digital Asset Management Systems 
  • Ability to troubleshoot and communicate effectively to end-user 
  • Ability to excel in fast-paced environment
About The BOSS Group:
We offer an attractive compensation package including competitive salary, 401(k) plan, weekly paychecks, holiday pay and a health benefits program. 

A specialist in placing creative, marketing and digital talent, The BOSS Group, offers temporary and direct hire/full-time positions with corporations, associations design agencies and non-profit organizations across the U.S. With 28 years of experience staffing and recruiting top creative talent we seek the best placement for you.  The BOSS Group is an equal opportunity employer. 

Where Talent and Opportunity Meet  

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Job ID:312839MW