CRM Manager

Conshohoken, Pennsylvania | Job #310724

Awesome Opportunity! We are looking for an exceptional CRM Manager for a direct hire/full-time opportunity currently located in Conshohocken, PA.  For this position, the CRM Manager will be responsible for providing leadership and direction to a growing team in regards to a/b testing, campaign profitability, data mining and promotional planning. CRM Manager will also be the point of contact for CRM vendors and provide ongoing direction for the installation, configuration, support and proper use of systems with guidance of Director of CRM.

CRM Manager Responsibilities:
  • Leads specific CRM projects designed to assist with business process, customer insights and customer interaction. 
  • Integration of automated email and push message process across lines of social casino business
  • Works with business intelligence team to develop accurate, timely reporting on CRM campaign progress to provide to management on a weekly basis and drives team to analyze and improve upon KPIs on a consistent basis
CRM Manager Requirements:
  • Bachelor’s degree Required
  • Must have an analytical background to be considered
  • Must have knowledge of customer retention, product, and marketing acumen
  • Must have technical proficiency and knowledge in Microsoft applications (Word, Excel, and Outlook)
  • Must have extensive knowledge of Email Service Providers. Advanced experience with relational databases and SQL programming is required. Experience with the SQL and a variety campaign management tools is preferred
  • Must have comprehensive knowledge of CRM systems and processes (included but limited to email, SMS, onsite messaging, push notifications, etc.)
  • Strong client interface and presentation skills preferred
  • Must have demonstrated ability to drive toward results

About The BOSS Group:

A specialist in placing creative, marketing and digital talent, The BOSS Group, offers temporary and direct hire/full-time positions with corporations, associations design agencies and non-profit organizations across the U.S. With 28 years of experience staffing and recruiting top creative talent we seek the best placement for you.  The BOSS Group is an equal opportunity employer. 

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Job ID:310384LM