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Account Manager

Baltimore, Maryland | Job #312162

The BOSS Group is seeking a strong direct hire/full time, Account Manager for one of our clients in the Baltimore, MD area!  This person will be responsible for building effective relationships with contacts. The Account Manager will execute day-to-day account activities including the coordination of projects from estimation to completion. He/She will partner with the broader project team to ensure deliverables are completed in an efficient manner, on time and on budget. 

Account Manager Responsibilities:
  • Serves as the main day-to-day contact on current projects for clients, suppliers, external partners, and the Account team; provides timely responses to all inquires
  • Ensures high quality standards in all client deliverables
  • Participate in meetings with existing clients and internal teams to identify adequate new services/offerings to meet clients’ evolving needs as required; serves as the Subject Matter Expert on processes, capacity, timelines, etc.
  • Effectively coordinates client-specific projects throughout the lifecycle, including estimate creation, selection of appropriate projects and sub-projects, assignment of resources, monitoring project progress, and generation of the client/project invoice
  • Translates client requests and requirements into detailed, and sometimes technical, instructions for project teams
  • Partners with the client, the account team, and project teams to resolve identified project issues
  • Ensures accurate and timely invoices are generated by maintaining correct project details and supporting evidence, including change orders and rework, throughout the project lifecycle
  • Utilizes an understanding of the company's and the client's industry, business, and products to identify opportunities to sell additional solutions to meet existing client needs

Account Manager Requirements:
  • College degree or equivalent degree within appropriate discipline such as Business, Graphic Arts, Marketing, Advertising, or an equivalent combination of education and experience sufficient to successfully perform the key accountabilities of the job required
  • Must have 3 - 5 years of previous account management experience in a Creative Design Agency (advertising, marketing, publishing, film), Market Research firm, or similar consulting environment to be considered
  • Retail experience is highly preferred

About The BOSS Group:
A specialist in placing creative, marketing and digital talent, The BOSS Group, offers temporary and direct hire/full-time positions with corporations, associations design agencies and non-profit organizations across the U.S. With 28 years of experience staffing and recruiting top creative talent we seek the best placement for you.  The BOSS Group is an equal opportunity employer. 

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Job ID:312162LM